About NCS Credit
At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.
Job Summary: The Account Coordinator is responsible for conducting construction project research/verification and delivering exceptional client service to assigned accounts pertaining to the preliminary notice and mechanic’s lien process. This position is responsible for communicating regularly with clients and ensuring prompt and accurate completion of work.
Essential Responsibilities:
- Process queue of high-volume preliminary notices in accordance with state statute and deadlines.
- Complete project research at the county assessor & recorder and state websites
- Conduct internet research & GIS mapping along with other proprietary research (i.e., contractor’s license bonds, building permits, property owners, etc.)
- Conduct searches on various state registries to link preliminary notices, as required
- Process notice amendments, withdrawals, releases & other documents
- File documents at various county clerk offices; follow up for recording/completion
- Monitor the mechanic’s liens and bond claim process by means of document tracking and frequent follow-up.
- Prepare, coordinate & send lien services to attorney for handling
- Review required documentation and resolve discrepancies with client
- Review preliminary notices & various documents for compliance & accuracy
- Audit preliminary notices for signature and notarization
- Process correspondence in response to preliminary notice
- Manage return mail escalations for preliminary notices
- Track and manage preliminary notice deadlines
- Prioritize workload, ensuring statutory deadlines are met, along with NCS standard turnaround times
- Complete project system updates
- Asist with Payment Bond Investigations
- Provide prompt & extraordinary client service
- Coordinate a variety of construction projects simultaneously
- Participate & contribute to department Rocks, projects, and process improvement
- Other duties as assigned
Competencies:
- Communicate and collaborate effectively with colleagues
- Ability to meet strict deadlines
- Analytical and problem-solving skills
- Detail-oriented
- Ability to multi-task & prioritize in a fast-paced environment
- Strong verbal and written communication skills.
- Self-starter
Education, Experience, Certifications:
- Associate’s degree; Paralegal or Bachelor’s degree preferred.
- 1 year of experience in a professional office environment or 3 years relevant work experience in lieu of degree.
Physical and Mental Demands:
- Ability to communicate effectively in person, via phone and email
- Manual dexterity
- Near visual acuity
- Prolonged sitting while viewing a computer monitor
- Frequent typing and use of keyboard/mouse
Benefits:
- Competitive salary commensurate with experience/education
- Paid holiday, Paid Time Off (PTO), Flextime, Work from Home
- Life, health, dental, long and short term disability
- 401k plan with company contribution
- Team building: Casual Fridays, Holiday Party, Summer Barbecue, Corn Hole Tournament
- Pleasant, professional, clean work environment
PLEASE FORWARD YOUR RESUME W/ SALARY REQUIREMENTS TO: hr@ncscredit.com