UCCs, Mechanic’s Liens, Waivers & Commercial Collections

NCS has not only provided us with the tools to stay on top of our lien rights but has also handled the filing and collection of lien claims with professionalism and care. We’ve always appreciated how accessible and responsive the NCS team is — from their administrative staff and technology experts to their lien department and in-house legal consultants. No matter the time or question about construction liens, bond claims, or lien laws, someone knowledgeable is always just a phone call away, ready with clear answers and practical solutions.

As Director of Credit at Carter Lumber, I can wholeheartedly recommend NCS and their outstanding team to any company looking to better protect receivables and boost profitability. Their expertise and friendly approach truly make them a valued partner in our success.

Using the Corporate Monitoring service NCS has been providing, our company has already identified two accounts with open credit limits which could have resulted in material losses:

First, a $100,000 open credit limit and open accounts receivable. NCS identified the account as inactive with the State. Subsequent conference calls with the CFO of our customer found that the customer was “very close to running out of cash and it is unlikely to be funded further by outside investors.” Given such dire status provided verbally as well as the State standing, we reduced the limit to $0.

Second, a $250,000 open credit limit. NCS identified the account as inactive with the State. HTA had no open exposure and decided to reduce the limit to $0 until the business returns to active status or until a sufficient explanation can be provided. As a general rule, HTA does not do business with companies that are inactive with the State without sufficient explanation and understanding.

The improved turnaround time on lien waivers saves us 100 hours a month compared to our previous process. We quickly generate, review, and email our lien waivers. I can provide my customer with their waiver in 4 minutes or less.

We have seen an increase in customer satisfaction because of this performance improvement!